Information on refunds

Refunds:

You have 14 days from the date you receive your order to return any item to us. You can request a return directly from your account by going to the Orders section. For the complete return process, refund times, and applicable fees, please see the Returns and Refunds page.

If you have any questions, please contact us via our chat.

Shipping:

Orders are processed within 48–72 business hours of receipt of payment.

For delivery times, shipping costs by country, and information on duties and customs, please see the Shipping and Delivery page.

For information on how to return an item, see the Returns and Refunds page.